All systems are operational

About This Site

Check your product/service to see if there are any reported issues
If Koha becomes unavailable, we recommend using the Offline Circulation tool to facilitate circulation until service is restored.
During routine maintenance, we recommend putting Aspen Discovery into Offline Mode.
Scheduled updates are posted on our Maintenance calendar

We are working with moving partners to be behind Cloudflare, which will help prevent bot attacks that cause the websites to run slowly. If you have not yet replied to your Cloudflare ticket, please do so, so we can get you protected. Please see our FAQ page here.

Please navigate to our new Help Center to open new tickets, manage current tickets, and more! For urgent issues, please call us at 888-900-8944 and if you haven't, be sure to review the FAQ page for the Help Center.

Koha

Aspen

Libki

Coral

Metabase

FOLIO

ByWater Corporate

Past Incidents

24th September 2026

Hosted Services - Google Interruption for Sierra ILS with Aspen Discovery

Our team has been notified of an issue with libraries using the Sierra ILS with Aspen Discovery. This issue is with Sierra, and it is recommended to contact III for more information. We will update this as we learn more, but suggest contact with III for regular updates.

The issue observed with Sierra ILS libraries using Aspen Discovery has been resolved by III and library staff should be able to log in as expected. The Aspen indexers are working to catch up, and may take some time to fully update due to this interruption. Please let us know if you continue to see login issues, and thank you for your patience as the indexers complete their work.

The issue with Sierra ILS has been confirmed, and to our knowledge their teams are working on a fix. Please direct all issues with Sierra post-ILS upgrade to III as we do not have access to that system.

About This Site

Past Incidents

24th September 2026

Experiencing an issue not listed here? Give us a shout