Some systems are experiencing issues

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Stickied Incidents

23rd October 2026

Increased Bot Activity Observed

The systems team have identified increased bot activity. We are taking steps to mitigate interruptions to partner libraries.

Past Incidents

27th October 2026

Hosted Services - US Reports of Koha timing out

The systems team is investigating reports of some hosted Koha timing out. They will have an update regarding this within an hour.

  • This issue has been resolved.

  • Cloudflare has implemented a fix, and we are beginning to get reports of recovery. If you have been impacted by this issue, please clear your cache and try to connect again. We continue to monitor and will update if more information becomes available.

  • Our systems team continues to reach out to Cloudflare for further information. We will continue to update here as we learn more.

  • We believe that this current issue may be related to a Cloudflare outage. We are reaching out to Cloudflare to find out more. We will have another update in an hour.

    • 23rd October 2026

    Increased Bot Activity Observed

    The systems team have identified increased bot activity. We are taking steps to mitigate interruptions to partner libraries.

    21st October 2026

    Hosted Services - US Coral security updates

    Security updates are being applied to Coral systems, which will be unavailable for a period of time to allow for patching and testing. We will update here again once testing has completed.

  • Our team has finished the patching and testing of the Coral instances and brought the sites back online. If you notice any bugs with Coral, please open a ticket with our support team.

    • Hosted Services - Google Aspen security updates

    Security updates are being applied to Aspen systems, which may result in temporary (less than 5 minutes) interruptions to Aspen services. Not all Aspen partners may notice this interruption. Urgent security updates are applied during operation hours only when the need is decided to be urgent and also critical. We appreciate your patience while we take these actions to ensure your Aspen servers stay secure.

    We will have a follow up update once these updates have been applied.

  • Our systems team has completed testing for Aspen Discovery. All partner production and test Aspen instances have been patched and are operational.

    • Experiencing an issue not listed here? Give us a shout