Observed Aspen searching issues Wednesday 27th August 2025 07:18:29
Our operations team has identified an issue with keyword searching in Aspen. The issue is currently being worked on, and an update will be posted within 1 hour.
We identified a bug with Aspen that led to this issue. We fixed this and rolled out the fix to our partners.
Work continues as we push the fix to impacted systems, thank you for your continued reports. Updates will continue to come as we make progress.
The team is currently deploying the fix to impacted servers. Updates will continue here as we make progress.
The root cause of the issue has been identified and the team is working on a fix. We appreciate your reports, and will continue to update here as progress is made.
